Through my wife I became aware of an incident between an individual with a skilled, public-access certified companion dog, their family, and the management of a TGIF restaurant in Wheeling, IL last Saturday.
Apparently this individual was refused service by the manager who told them "It is against company policy to allow a service dog in when the disabled person has someone to help" and since two family members, one of them the skilled companion dog's facilitator, were with this individual the manager felt it was all right to refuse to seat them.
The Americans with Disabilities Act makes it illegal to refuse access to a public place or refuse service to an individual with a certified public-access canine companion.
As I am writing this, Mrs. Metal Dad is writing to TGIF Corporate to clarify whether or not this is indeed corporate policy. If you feel that the disabled should not be restricted from access to public places, please write or call TGIF Corporate HQ (972.662.5400)and voice your opinion.